We are Iris

Purpose

The Account Coordinator plays a foundational role in supporting account management across a dynamic, high-profile client engagement. This position is responsible for ensuring strong day-to-day operations, organization, and execution across projects – helping the team deliver high-quality work efficiently and effectively.

This role offers hands-on exposure to the full advertising process, with opportunities to contribute across integrated workstreams including creative, production, and experiential, within a fast-paced, collaborative environment.

Responsibilities

• Support client team in day-to-day client management activities
• Coordinate project timelines, creative deliverables, and internal review processes working closely with Project Management where possible 
• Prepare client-facing materials including status reports, meeting agendas, and presentations
• Maintain meticulous project documentation in agency management systems
• Participate in creative brainstorming sessions and contribute ideas to the team
• Help track competitive activity and identify industry trends
• Assist with developing client presentations and other presentation materials 
• Support the activation process by coordinating schedules and deliverables
• Help monitor campaign performance metrics and prepare analytics reports
• Develop a thorough understanding of clients' business, industry, and marketing objectives
• Anticipate client and team needs to proactively address potential issues
• Maintain and uphold “brilliant basics” across all account operations - ensuring organization, accuracy, and follow-through across deliverables
• Support planning and execution of experiential activations, including events, partnerships, and large-scale brand moments (e.g., automotive and luxury lifestyle events)
• Assist in managing event logistics including timelines, vendor coordination, run-of-show documents, and on-site support as needed

Competencies

Written Communications. Is able to write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect.

Relationship Management. A professional role model with positive influence who motivates colleagues. Ability to collaborate with all key stakeholders across all offices.

Priority Setting. Spends their time and the time of others on what’s important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.

Listening. Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when they disagree.

Interpersonal Savvy. Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.

 

Professional Skills & Knowledge

• Bachelor's degree in Marketing, Communications, Business, Advertising, or related field
• Strong organizational skills with exceptional attention to detail
• Excellent written and verbal communication abilities
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace
• Basic understanding of advertising, marketing, and creative processes
• Ability to multitask and prioritize in a deadline-driven environment
• Collaborative mindset with strong interpersonal skills
• Problem-solving aptitude with initiative to take on challenges
• A passion for creativity, innovation, and cultural relevance
• Intellectual curiosity and eagerness to learn all aspects of the advertising business
• Interest in or exposure to experiential marketing, events, or brand activations
•  Basic understanding of PR functions including media relations and coverage tracking is a plus
• Appreciation for automotive and/or luxury brands and high-touch customer experiences
• Ability to manage multiple workstreams with strong attention to detail and follow-through
• Agency experience is required.

Ideal Candidate Qualities

• Thrives in a fast-paced, ever-changing environment
• Self-starter with a proactive approach to problem-solving
• Strong attention to detail without losing sight of the big picture
• Natural relationship builder with excellent communication skills
• Passion for advertising, brands, and consumer culture
• Adaptable and resilient with a growth mindset
• Comfortable working behind the scenes to ensure high-impact, client-facing work is flawless
• Interest in luxury, culture, and experiential moments that shape brand perception

About Iris

Participate or perish. It’s not just our rallying cry – it’s a creative imperative. Iris is the global creative micro-network built for brands that refuse to blend in. With 650 people across 11 offices, we help clients like Samsung, adidas, Bentley, California Pizza Kitchen, Beiersdorf and Samsonite show up in culture with work that stands apart. Powered by Participation, and brought to life across paid, earned and owned media, our agency model is big enough to be dangerous, small enough to stay agile. Founded outside the ad establishment in 1999, Iris has always been defined by its outsider mindset – one that still drives our mission today.

We are proud to be an equal opportunities employer and recruit on talent alone, regardless of age, gender identity, ethnicity, religion, education, class, sexual orientation or disability. We champion diversity and believe it not only benefits, but enhances our creativity, our company and the wider society at large.

Salary Range

Our estimated compensation for this role is $60,000

Compensation packages are based on the skill level and experience each candidate brings to their role. There may also be a more senior or junior position available that could be a better fit with your expertise. Each level has its own compensation range.

We pride ourselves on competitive salaries, and ensuring pay equity exists across our organization. We benchmark each position against existing employee competencies and 4As compensation data which includes geographic and agency size benchmarks. We also meet with department leaders 3x/year to ensure we are supporting employees in living into their full potential.  Our promotions are not limited to a specific time per year. Promotions are tied to performance.  

Right To Work In The US

You must be authorized to work in the US for any employer.  At this time, we are not sponsoring or providing assistance with obtaining work authorization.

We are in the office Tuesday/Wednesday/Thursday on a hybrid schedule. We look forward to meeting you!

Apply Now

Purpose

The Account Supervisor is responsible for leading the day-to-day management and execution of integrated CRM and marketing programs. This role serves as the central point of coordination across internal teams and client stakeholders, ensuring work is delivered on time, on brief, and aligned to client goals.

Candidates will bring strong organizational leadership, clear communication, and a growing ability to connect program execution to performance outcomes.

This is a temporary position for four (4) months with the potential to convert to permanent employment. The role is full-time/40 hours per week. 

Responsibilities

• Lead day-to-day CRM and integrated marketing program execution across lifecycle stages (Acquisition, Loyalty/Engagement, Reactivation, Win-back)
• Working with Project Management, manage workflows, deliverables and timelines across Strategy, Creative, Data/Analytics and Production
• Serve as the primary point of contact for mid-level clients, ensuring clear communication and alignment on priorities, deliverables, and next steps
• Facilitate client meetings, including agenda development, documentation of key decisions, and ownership of follow-ups and action items
• Serve as the team connector and lead source of program details & information
• Partner with internal teams to translate client needs into clear briefs and actionable direction
• Ensure all work is delivered on time, on brief, and within approved scope
• Support the development and execution of CRM programs from concept through launch, including coordination of reporting and optimization cycles
• Identify potential risks, timeline challenges, or scope changes and proactively communicate/escalate as needed 
• Possess a solid understanding of the Clients business – including business goals, KPIs, competitors and light understanding of how to navigate the Client’s organization/operations
• Contribute to account growth by identifying opportunities for incremental work and increased client engagement

Professional Skills & Knowledge

• Strong cross-functional collaboration skills; able to work effectively across multiple teams and disciplines and maintain communication channels and organizing dissemination of information
• Excellent written and verbal communication; able to clearly convey project details and expectations (both internally & with Clients)
• Highly organized with strong attention to detail and ability to manage multiple projects simultaneously
• Comfortable leading client meetings and keeping teams aligned and moving forward; identify next steps, develop meeting recaps and manage follow-ups & action items
• Developing understanding of client business goals, KPIs, and competitive landscape
• Skilled at setting expectations (with Clients, Internal teams and partner Agencies and/or vendors)
• Team player and collaborator with a “roll-up your sleeves” mentality
• Proficiency in MS Office and G-Suite (presentations, documentation, meeting notes)
• Exposure to CRM platforms (e.g., Salesforce, Braze, HubSpot) and performance reporting a plus 
• Constant learner and curiosity for adopting new tools (Project Mgmt tools, Ai, Slack, Teams, etc) to improve workflow

Experience

• Approximately 6-8 years Agency experience, preferably in fully-integrated environments 
• Experience managing Consumer-based CRM and/or loyalty programs across the customer lifecycle (Acquisition, Loyalty/Engagement, Reactivation, Win-back)
• Experience leading campaign development across Strategy, Creative development through implementation, reporting and optimization
• Cross-channel integration – understanding for how CRM connects to paid media, creative, brand campaigns
• Proven ability to build and maintain strong client relationships
• Consumer-based (B2C) experience required; Retail experience preferred
• Experience working with an IAT a plus
• Experience working in an Integrated Agency environment

About Iris

Participate or perish. It’s not just our rallying cry – it’s a creative imperative. Iris is the global creative micro-network built for brands that refuse to blend in. With 650 people across 11 offices, we help clients like Samsung, adidas, Bentley, California Pizza Kitchen, Beiersdorf and Samsonite show up in culture with work that stands apart. Powered by Participation, and brought to life across paid, earned and owned media, our agency model is big enough to be dangerous, small enough to stay agile. Founded outside the ad establishment in 1999, Iris has always been defined by its outsider mindset – one that still drives our mission today.

We are proud to be an equal opportunities employer and recruit on talent alone, regardless of age, gender identity, ethnicity, religion, education, class, sexual orientation or disability. We champion diversity and believe it not only benefits, but enhances our creativity, our company and the wider society at large.

Salary Range

Our estimated compensation range for this role is $100,000-$130,000 annual

Compensation packages are based on the skill level and experience each candidate brings to their role. There may also be a more senior or junior position available that could be a better fit with your expertise. Each level has its own compensation range.

We pride ourselves on competitive salaries, and ensuring pay equity exists across our organization. We benchmark each position against existing employee competencies and 4As compensation data which includes geographic and agency size benchmarks. We also meet with department leaders 3x/year to ensure we are supporting employees in living into their full potential.  Our promotions are not limited to a specific time per year. Promotions are tied to performance.  

Right To Work In The US

You must be authorized to work in the US for any employer.  At this time, we are not sponsoring or providing assistance with obtaining work authorization.

We are in the office Tuesday/Wednesday/Thursday on a hybrid schedule. We look forward to meeting you!

 

Apply Now

Purpose

We are looking for a highly proficient Software Developer to join our agile team. You will focus on backend architecture and logic, leveraging Azure Cloud PaaS and C# .NET.

This is not just a maintenance role; you will be instrumental in integrating cutting-edge AI features using Google Gemini and Azure Foundry into our existing client solutions. You will work alongside a dedicated, highly experienced Frontend Developer to build seamless user experiences, meaning your focus will be on robust APIs, data integrity, and system architecture.

Responsibilities

• Develop & Maintain: Build and maintain scalable applications using ASP.NET MVC (.NET 4.8) and modern .NET frameworks within an Azure PaaS environment.
• AI Integration: Implement AI-driven features using Azure Foundry and Gemini models to solve complex business problems.
• CMS Management: Support and extend content management solutions built on Umbraco.
• Collaboration: Partner closely with our Lead Frontend Developer to deliver RESTful APIs and clean JSON data structures that power the UI.
• Database Engineering: Design and optimize relational databases using Azure SQL, focusing on performance tuning and large datasets.
• Agile Delivery: Participate actively in Scrum ceremonies, provide accurate estimates for user stories, and collaborate with architects on system design.
• Quality First: Adhere to Test Driven Development (TDD) practices, ensuring code is testable, reliable, and integrated via CI/CD pipelines.

Competencies

Must-Have Technical Skills

• Core .NET: 5+ years of experience with C#, ASP.NET MVC, and .NET Framework 4.8.
• Cloud Native: Strong experience with Azure PaaS (App Services, Azure SQL, Functions).
• Database: Proficiency in SQL Server/Azure SQL, including performance tuning and schema design.
• API Development: Expertise in building secure and efficient RESTful Web APIs and handling JSON/XML.
• Engineering Best Practices: Deep understanding of TDD (Unit Testing), Dependency Injection, and CI/CD workflows.
• SEO Literacy: Deep understanding of technical SEO principles beyond content (e.g., Core Web Vitals, server-side vs. client-side rendering) and experience with crawl results.
• Version Control: Proficiency with Git.

Preferred & Bonus Skills

• AI/LLM Experience: Familiarity with Azure AI Studio, Azure Foundry, or integrating LLMs (like Gemini/GPT) into .NET apps.
• Experience assisting Data Scientists in transitioning Python prototypes into production-grade systems.
• CMS Experience: Experience developing with Umbraco, Sitecore, or similar .NET-based CMS platforms.
• Modernization: Experience migrating legacy .NET Framework apps to modern .NET (8+).

Soft Skills

• Collaborative: Ability to work effectively in a fast-paced team, specifically partnering with frontend specialists, project managers, and business system analysts.
• Communicator: Clear verbal and written communication; able to explain technical constraints to non-technical stakeholders.
• Self-Starter: Self-motivated and able to manage tasks independently within a hybrid environment.

About Iris

Participate or perish. It’s not just our rallying cry – it’s a creative imperative. Iris is the global creative micro-network built for brands that refuse to blend in. With 650 people across 11 offices, we help clients like Samsung, adidas, Bentley, California Pizza Kitchen, Beiersdorf and Samsonite show up in culture with work that stands apart. Powered by Participation, and brought to life across paid, earned and owned media, our agency model is big enough to be dangerous, small enough to stay agile. Founded outside the ad establishment in 1999, Iris has always been defined by its outsider mindset – one that still drives our mission today.

We are proud to be an equal opportunities employer and recruit on talent alone, regardless of age, gender identity, ethnicity, religion, education, class, sexual orientation or disability. We champion diversity and believe it not only benefits, but enhances our creativity, our company and the wider society at large.

Salary Range
Our estimated range for this role is $120,000-$130,000/year

Compensation packages are based on the skill level and experience each candidate brings to their role. There may also be a more senior or junior position available that could be a better fit with your expertise. Each level has its own compensation range.

We pride ourselves on competitive salaries, and ensuring pay equity exists across our organization. We benchmark each position against existing employee competencies and 4As compensation data which includes geographic and agency size benchmarks. We also meet with department leaders 3x/year to ensure we are supporting employees in living into their full potential.  Our promotions are not limited to a specific time per year. Promotions are tied to performance.  

Right To Work In The US

You must be authorized to work in the US for any employer.  At this time, we are not sponsoring or providing assistance with obtaining work authorization.

We are in the office Tuesday/Wednesday/Thursday on a hybrid schedule. We look forward to meeting you!

Apply Now

Purpose

The Social Director leads the strategic development and oversight of social media programs across a portfolio of clients, ensuring social thinking is embedded across integrated brand experiences.

This role sits at the intersection of organic social, paid social, cultural insights, and campaign development. The Social Director partners closely with strategy, creative, PR, influencer, experiential, and media teams to ensure that social-first thinking drives impactful campaigns. The role combines strategic leadership, client advisory, and team mentorship to deliver culturally relevant, data-informed social programs across platforms.

Responsibilities

Social Strategy & Leadership

• Lead the development of integrated social strategies that support broader brand and campaign objectives across organic and paid channels.
• Translate cultural insights, audience behaviors, and platform trends into actionable social programs.
• Guide cross-channel planning across platforms including Instagram, TikTok, YouTube, LinkedIn, and emerging platforms.
• Ensure social strategy is integrated into campaign development, experiential activations, influencer programs, and PR moments.
• Partner with paid media teams to align organic and paid social approaches.

Client Partnership

• Serve as a senior strategic advisor to clients on social media opportunities, platform evolution, and cultural trends.
• Lead key client conversations related to social strategy, performance insights, and innovation.
• Present social recommendations and strategic POVs clearly and confidently to senior client stakeholders.

Integrated Collaboration

• Ensure social outputs maintain brand voice, tone, and strategic alignment.
• Work closely with creative, PR, influencer, experiential, and media teams to ensure social thinking informs all brand touchpoints.
• Help shape campaign ideas that are socially native and culturally relevant.

Team Leadership

• Mentor and guide social managers, and junior team members.
• Provide oversight on strategic deliverables including channel strategies, content frameworks, and reporting narratives.
• Foster collaboration and growth across the broader social team.

Insights & Performance (in conjunction with the Data & Analytics team)

• Translate analytics and performance data into strategic insights and optimization recommendations.
• Establish measurement frameworks that evaluate brand impact and campaign effectiveness.
• Stay ahead of platform changes, algorithm updates, and emerging social behaviors.

Competencies

Strategic Thinking - Ability to translate cultural insights, audience behaviors, and brand strategy into impactful social programs.

Integrated Collaboration - Works effectively across creative, PR, influencer, experiential, and media teams to ensure social is embedded throughout campaign development.

Client Leadership - Builds trusted relationships with clients and confidently communicates strategic recommendations.

Team Development - Mentors and develops team members while fostering a collaborative and high-performing social team culture.

Professional Skills & Knowledge

• Deep understanding of organic and paid social ecosystems.
• Expertise across major platforms including Instagram, TikTok, YouTube, LinkedIn, and emerging social platforms.
• Strong presentation and storytelling skills with the ability to translate insights into compelling narratives.
• Strong cultural curiosity and passion for evolving digital behaviors.
• Ability to synthesize analytics and performance data into strategic recommendations.

Experience

• 8–12+ years of experience in social media strategy, preferably within an agency environment.
• Proven experience developing integrated social strategies across organic and paid channels.
• Experience collaborating with creative, PR, influencer, and experiential teams on integrated campaigns.
• Demonstrated leadership experience managing and mentoring social teams.

About Iris

Participate or perish. It’s not just our rallying cry – it’s a creative imperative. Iris is the global creative micro-network built for brands that refuse to blend in. With 650 people across 11 offices, we help clients like Samsung, adidas, Bentley, California Pizza Kitchen, Beiersdorf and Samsonite show up in culture with work that stands apart. Powered by Participation, and brought to life across paid, earned and owned media, our agency model is big enough to be dangerous, small enough to stay agile. Founded outside the ad establishment in 1999, Iris has always been defined by its outsider mindset – one that still drives our mission today.

We are proud to be an equal opportunities employer and recruit on talent alone, regardless of age, gender identity, ethnicity, religion, education, class, sexual orientation or disability. We champion diversity and believe it not only benefits, but enhances our creativity, our company and the wider society at large.

Salary Range

Our estimated range for this role is up to $150,000

Compensation packages are based on the skill level and experience each candidate brings to their role. There may also be a more senior or junior position available that could be a better fit with your expertise. Each level has its own compensation range.

We pride ourselves on competitive salaries, and ensuring pay equity exists across our organization. We benchmark each position against existing employee competencies and 4As compensation data which includes geographic and agency size benchmarks. We also meet with department leaders 3x/year to ensure we are supporting employees in living into their full potential.  Our promotions are not limited to a specific time per year. Promotions are tied to performance.  

Right To Work In The US

You must be authorized to work in the US for any employer.  At this time, we are not sponsoring or providing assistance with obtaining work authorization.

We are in the office Tuesday/Wednesday/Thursday on a hybrid schedule. We look forward to meeting you!

 

Apply Now

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Apply Now